Privacy & Cookie Policy for Jackson’s Dairies

1. Introduction

At Jackson’s Dairies, we take your privacy seriously. This Privacy & Cookie Policy explains how we collect, use, and protect your personal information when you visit our website https://jacksonsdairy.co.uk. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are

We are Jackson’s Dairies, a dairy delivery service based in the UK. This policy applies to all users of our website and services. You can contact us at:

Email: enquiries@jacksonsdairy.co.uk
Address: Torkington Hall Dairy
Norbury Hollow Road
Hazel Grove
Stockport
SK7 6NE

3. Information We Collect

We may collect the following personal information:
– Name and email address (when subscribing to our newsletter via Mailchimp)
– Postcode (to determine delivery eligibility)
– Contact information you provide through forms
– Website usage data (via cookies and analytics tools)

4. How We Use Your Information

We use your information to:
– Provide our services and process orders
– Respond to your enquiries
– Send marketing communications (with your consent)
– Improve the functionality and performance of our website

5. Email Marketing

We use Mailchimp to collect and manage email addresses for marketing. When you subscribe to our newsletter, your data is securely stored by Mailchimp. You can unsubscribe at any time via the link in our emails.

For more details, see Mailchimp’s privacy policy: https://mailchimp.com/legal/privacy/

6. Legal Basis for Processing

We process your personal data under the following legal bases:
– Consent: for email marketing
– Legitimate interest: to improve our website and services
– Contract: to fulfil your orders or service requests

7. Cookies

Our website uses cookies to:
– Remember your preferences
– Provide analytics and performance data

You can control cookies through your browser settings. For more information, visit https://www.allaboutcookies.org/.

8. Data Security

We implement appropriate security measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.

9. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting requirements.

10. Your Rights

You have the right to:
– Access your personal data
– Request correction or deletion
– Withdraw consent at any time
– Lodge a complaint with the ICO: https://ico.org.uk

11. Third Parties

We do not share your data with third parties for marketing. We may use service providers (like Mailchimp) who process data on our behalf securely.

12. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page.

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